Privacy
Privacy.
What we collect when you contact us or visit this site, why, who handles it, and how to see or correct it.
Who is accountable
Invent Art Inc. is responsible for the personal information we hold. Our Managing Directors, Wes Found and Dan Kitchen, are accountable for it.
Questions, requests and complaints go to [email protected], or by mail to Invent Art Inc., 192 Main Street North, Uxbridge, Ontario L9P 1C3. We answer Monday to Friday, 9 to 5.
What we collect
From the contact form: your name, your email, your phone number if you give it, what you need help with, and which option you picked.
Emails, calls and files you send us, and our notes from talking with you.
If you become a client: what we need to quote, do the work and bill you.
From visits to this site: the pages you view and basic details about your device and rough location, through Google Analytics. Our web host also keeps basic server logs.
Why we collect it
To reply to you and set up a conversation. To quote, do the work and get paid. To keep a record of the work, so we can help if you come back. To see which pages are useful, so we can improve the site.
We don't sell your information.
Email from us
Sending us a question doesn't sign you up for marketing email. We send occasional emails only if you tick the box asking for them, or if you are a client. Every one has an unsubscribe link, and we act on it within 10 business days.
Who else handles it
We use outside services to run the shop. They handle your information for us, under our control, and only for our purposes:
- Google Workspace, for email, files and documents.
- Google Analytics, for site visit statistics.
- Anthropic's Claude and similar AI tools, which help us sort, summarize and draft from our records. A person at Invent Art reviews anything we send you. We use these tools on business accounts that don't let the provider train its models on our data.
- Our accounting software, our web host and our form service.
- Partners we bring into a job, only with your OK, and only what they need for the job.
Where it is stored
Most of these services store information in the United States or other countries outside Canada. While it is there, the courts, law enforcement and national security authorities of that country may be able to get it under their laws.
How long we keep it
If your inquiry doesn't turn into work, we keep it for two years in case you come back to it. Then we delete it, or remove your name, contact details and anything else that could identify you.
If you become a client, we keep your records as long as we need them for the work, and as long as tax law requires.
Detailed site visit data is kept for up to 14 months.
Site statistics and cookies
We use Google Analytics to count visits and see which pages help. It sets cookies in your browser. We have turned off Google's advertising features, and we don't use the data to advertise to you or to identify you.
You can block cookies in your browser, or use Google's opt-out add-on at tools.google.com/dlpage/gaoptout. The site works the same either way.
Seeing or correcting your information
Ask us what we hold about you, and we will show you and correct anything that is wrong. You can also ask us to stop emailing you or to delete what we don't need. Email [email protected] or call 289-640-6464. We answer within 30 days, free of charge.
Complaints
Tell us first at [email protected]. If we don't fix it, you can complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Last updated
15 October 2026. If we change this notice, we change the date.
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